Last updated: July 2025
What we collect
When you place an order or create an account with Passport Covers Passports, we collect information you give us directly: your name, email address, shipping address, and payment details. Payment information is processed securely by our payment provider and is never stored on our servers.
We also collect basic usage data (pages visited, browser type) to help us improve the site. This is anonymised and not linked to your personal information.
How we use it
- To process and fulfil your orders
- To send you order updates and tracking information
- To respond to your enquiries
- To send marketing emails if you have opted in (you can unsubscribe at any time)
- To improve our website and product range
Who we share it with
We do not sell your personal information. We share your data only with third parties who help us run our business: our shipping carrier (to deliver your order), our payment processor, and our email platform. All third parties are bound by confidentiality agreements.
Cookies
We use cookies to keep your cart active and to understand how visitors use our site. You can disable cookies in your browser settings, though some features of the store may not work correctly without them.
Your rights
Under Australian Privacy Law, you have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, email us at hello@passportcovers.com.
Contact
Questions about this policy? Get in touch at hello@passportcovers.com or write to us at our Sydney studio.